Last updated: August 15, 2026
This Privacy Policy describes how information is processed when you use the website, user dashboard, and proxy services provided by SocksFive (the “Service”).
The Service processes only the information necessary to provide its services, operate user accounts, process payments, provide technical support, and maintain security.
1. Information We Use
When you use the Service, the following information may be processed:
Account information: email address, account identifier, authentication information, and user settings.
Service usage information: information about purchased plans, remaining and consumed traffic, subscription status, proxy settings, and technical data related to authentication, connections, operation, and security of the Service.
Payment information: transaction amount, currency, status, transaction identifier, and other information necessary to confirm a payment. Where payment is processed by a third-party payment provider, payment instrument details may be processed directly by that provider in accordance with its terms.
Support communications: information voluntarily provided by the User when contacting customer support.
The website may use technically necessary cookies and similar mechanisms required for authentication, maintaining user sessions, and security.
The Service does not inspect, analyze, or store the content of traffic transmitted by the User through proxy connections.
2. How Information Is Used
Information is used for:
3. Sharing of Information
The Service may rely on third-party payment, hosting, network, and other technical providers in order to operate.
Such providers receive only the information necessary to perform the relevant function or provide the relevant part of the Service.
When certain proxy services are used, the User's connections may be routed through infrastructure operated by independent network providers.
Information may also be disclosed where necessary to comply with a binding lawful requirement, prevent fraud or abuse, resolve a dispute, or protect the Service, its infrastructure, its Users, or third parties.
4. Retention and Security
Information is retained only for as long as necessary to provide the Service, operate the User's account, maintain Service usage records, process payments, maintain security, and resolve disputes.
The Service uses reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or loss.
When information is no longer required for these purposes, it is deleted or anonymized.
5. User Rights and Account Deletion
Users may contact customer support to request information associated with their account and may request correction of their information.
Users may delete their account at any time using the available account deletion function or by contacting customer support.
After an account is deleted, all User information associated with the account and stored by the Service is deleted. Once the deletion process is completed, the account and its associated information cannot be restored.
6. Changes to This Policy
The Service may update this Privacy Policy from time to time as its functionality, infrastructure, or applicable requirements change.
The current version of this Privacy Policy will be published on the Service website together with the date of the latest update.
This Privacy Policy applies only to SocksFive and does not govern how third-party websites or services accessed through the proxy service process information.